At United Used Auto Parts, we are committed to ensuring the satisfaction of our customers. Our refund policy is designed to provide a clear and fair process for returns and refunds. 1. Eligibility: To be eligible for a refund, the item must be returned within 7 days of the purchase date. The item must be in its original condition, and all components and accessories must be included. 2. Initiating a Refund: To initiate a refund, customers must contact our customer support team at support@unitedusedautoparts.com to request a Return Merchandise Authorization (RMA) number. 3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is a result of our error (e.g., incorrect or defective item). We recommend using a trackable shipping method to ensure the safe return of the item. 4. Inspection and Processing: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. Once the return is approved, we will initiate a refund to the original payment method. 5. Refund Timeframe: Refunds will be processed within 5 business days of receiving the returned item.
UNITED USED AUTO PARTS - USED ENGINES WARRANTY Customer happiness is our main priority. Only manufacturing flaws in the following parts are covered by the used engine warranty at UNITED USED AUTO PARTS: the block, heads, pistons, crankshaft, camshaft, rockers, and other internal components. Any attached accessory parts, such as belts, hoses, water pumps, manifolds, valve covers, gaskets, brackets, oil pans, flywheels, etc., are not covered by the Used Engines Inc. warranty. Additionally, UNITED USED AUTO PARTS is not responsible for any fees related to improper engine installation and labor expenditures. Delivery times can vary because our extensive used engines inventory is housed at numerous supplier facilities, but they typically take 5-7 BUSINESS days (excluding weekends and holidays). Even if it happens very infrequently, delivery times occasionally may be impacted by peculiar conditions that may call for more time. Our used engine shipment is free to any commercial address in the central United States. If a forklift is necessary, there will be an extra $150 shipping charge, unless otherwise stated. For your knowledge! We are selling secondhand engines to you. We produce attractive and functional engine parts for all types of automobiles, but we cannot guarantee engine aesthetics. Before signing for delivery, the customer should check all of the components. The best engine we know of is a used one with minimal miles. The guarantee offered by Used Engines Inc. does not cover oil leaks or engine damage brought on by old seals, gaskets, and filters. Within many makes and models, OEM auto parts are interchangeable. Utilizing a VIN compatibility tool, Used Engines Inc. ensures that the purchased used engine is compatible with your car and, in some cases, may even need a few modifications to fit. Unless otherwise stated, we do not refund any of your deposits. UNITED USED AUTO PARTS Permits the return or exchange of used engines. If a shipping order is returned, it must be in the same assembled state in which it was delivered to the customer. We won't issue a refund if the order is delivered and is not in the same condition as expected for any reason. Only when the replacement is not available are refunds permitted. The guarantee will be null and void if the engine was disassembled or changed in any manner without Used Engines Inc.'s prior consent. Our pre-owned engines go through a thorough testing, visual inspection, and cleaning process. WARRANTY CANCELLATION Warranty will be cancelled if: rightUsed engine was not properly installed. rightUsed engine was used for racing. rightUsed engine was used without proper lubrication or cooling regardless of the reason. rightPurchased used engine is not installed within 30 days after delivery. rightUsed Engines Inc. warranty will cover only a one-time claim per product purchased from us. UNITED USED AUTO PARTS warranty claim representative will work with you to ensure your experience is a complete success. We reserve the right to charge any applicable fees in connection with the processing of your warranty claim. Used Engines Inc. permits only original purchasers for any deal or purchase and guarantees that our sold used engine shall be free from knocking excessive oil consumption and cracks in the block. We follow the same Auto terms and conditions as other suppliers are following. DEFINITION What is a Used Engine? The term used engine shall mean, a used engine assembly (basic block, cylinder head, and internal components) supplied by Used Engines Inc. of the original manufacturer. All other accessories attached, left on the block are for convenience purposes only. Subject to the limitations listed below, UNITED USED AUTO PARTS says they will either send a replacement engine of the same kind that is available at the time or refund the customer purchase price if the engine is defective and no replacement is available. UNITED USED AUTO PARTS will not be responsible for any labour cost incurred by the customer unless prior agreement is made. LIMITATIONS Disclaimer Restrictions Only used engines are covered under UNITED USED AUTO PARTS warranty. Should any of the following occur? rightAs a result of any accident or overuse, used engines must be "Repaired or Replaced". rightAny old engine that needs repair or replacement should have all belts, hoses, filters, and parts for the cooling, fuel, electrical, engine control, and ignition systems replaced. rightUsed engines were utilized for racing or other similar activities. rightA used engine that has had minor renovations or repairs and has had a component or accessory fitted that does not meet the original manufacturer's specs. rightOverheating or a lack of lubrication can harm a used engine. rightHeat tabs are either missing or melted when a used engine is returned. rightThe guarantee from UNITED USED AUTO PARTS does not cover a first installation. Before any service is done, a UNITE USED AUTO PARTS warranty claim must be submitted and approved by a warranty technician from the company. No exceptions. The buyer must supply all supporting documents within 5 business days, failing which, your claim will be rejected. Once the fault or problem has been discovered, vehicle use must be promptly stopped; otherwise, the warranty will be nullified. rightAn ASE-certified mechanic is not providing a diagnostic report for the problem. LIABILITY LIMITATION OF LIABILITY When a low-mileage used engine is no longer available, Used Engines Inc.'s liability is wholly and totally restricted to providing a replacement or giving the buyer their money back. Used Engines Inc. disclaims all responsibility for labour costs, the need to replace engine oil, transmission fluid, or antifreeze, as well as any damages to other engines, parts, or components, as well as costs for towing, calls, freight, lost revenue, missed opportunities, alternative modes of transportation, replacement vehicles, and other consequential losses. Any failure brought on by incorrect installation, modification of the product using faulty or incompatible parts and accessories, and/or abnormal use of operation is not the fault of UNITE USED AUTO PARTS Odometer mileage for the majority of used cars is governed by state and federal rules, but determining the odometer mileage for used engines and their parts is not realistically feasible. Since used engines are frequently sold and/or transported outside of the original vehicle in which they were installed, it is impossible to determine the exact mileage used for them. As a result, all mileage representations are estimations. Regardless of the mileage, UNITED USED AUTO PARTS provides an extended engine warranty based on our knowledge and assessment of our goods. USED ENGINE Installation requirements for used engines Before installing, kindly read Before installing and running recycled or used engines, there are a few processes that must be followed. It is always necessary to carry out specific inspections, replace accessories, and carry out regular maintenance to ensure uninterrupted functioning. To make things easier for you, some used engine parts and components have been left attached. The expert installer is responsible for the replacement of components and accessories, although these extras could save you time during installation. The engine block is left with all parts, replacement accessories, and wear-and-tear items for your convenience, but they are not covered by the warranty. Please feel free to visit our website for further information and questions about warranties. TO AVOID THE MOST COMMON CAUSES OF FAILURES, PLEASE FOLLOW OUR PRE-INSTALLATION CHECK LIST! Pre-installation inspections Determine what caused the initial engine failure and fix it appropriately. Verify whether the replacement engine is compatible. Before installation, clear all computer diagnostic codes. Examine and replace any required gaskets and seals (front seal, rear main seal, valve cover gaskets, oil pan, and oil pan gasket and pick up tube with an O-ring). To prevent leaks, put sealant on the crankshaft bolts that have been bored through. Replace the gasket and thermostat. Remove all orifice covers and cap plugs. Replace the water pump as well as the hoses, clamps, belts, and timing belt. Replace the wires and UNITED USED AUTO PARTS plugs. Change the bolts and flywheel. To ensure a correct fit, swap out additional accessory parts such mounts, the distributor, the intake and exhaust manifolds, and the sensors. Please disable fuel/ignition before attempting to start the engine in accordance with manufacturer advice. The oil can prime as a result. Replace the coolant, oil, air filter, fuel filter, and oil filter (anti-freeze). Make that the cooling system has been cleaned and is operating effectively. Please remove any extra coolant and oil from the exhaust system. Radiator or external cooler replacement is necessary for engines with oil coolers. After the installation has traveled 1,000 miles, the engine oil and filter must be changed. A regular oil, fluid, and filter change schedule should adhere to manufacturer recommendations. Throughout the warranty period, original service records from accredited service centers must be preserved. Records of personal maintenance are not allowed.